Cheeryone – Refund and Returns Policy


  • The customer has the right to request a replacement or return for any reason within 2 days from the date of receiving the request.
  • When returning or exchanging, the product must be in its original condition and has not been opened, tampered with, or poorly stored.
  • The customer bears all the costs of return or replacement if the reason is not a mistake from us.
  • In the event that the payment was made by credit card / Mada / payment and the customer wants to return the purchases, the customer will bear the shipping fees if they were paid in advance.
  • In the event of a defective product, we must be notified within a maximum period of 24 hours from the time of receipt, with the exception of the expired product, so the reporting period is a full week from the date of receipt

How to make a Refund:

  • Upload the image of the defective product to our  email us:
  • Our Team will verify the issue. If it meets our refund criteria. In the case of Riyadh, our team will collect the product and refund the amount while collection.
  • In the event of returning or exchanging purchases, the customer who is outside Riyadh will bear the shipping fees if they were paid in advance.
  • Refund In Riyadh 2 to 4 days
  • Refund Outside Riyadh can take 6 to 9 days 




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Store Location

Sulaymaniyah Dabab Street Riyadh Saudi Arabia 

Accept Payment

Cash on delivery

Monday – Saturday: 8:00am -4:00pm
Sunday: 9:00am -5:00pm
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